Menu
Menu
Welcome To Global One

Leading Telecom
& IT Consulting Company

At Global One Consulting, we help MNOs, and enterprises maximize profitability, improve efficiency, and future-proof their telecom operations.

Mission

To be the undisputed catalyst that redefines digital ecosystems in the Middle East, Africa, and Asia, setting the global standard for cross-continental connectivity and operational excellence.

Vision

To architect and implement disruptive, mission-critical technology solutions that empower enterprises to master digital transformation and achieve unprecedented competitive advantage across high-growth markets.

Values

We pride ourselves with our deep-rooted values: unwavering integrity, operational excellence, disruptive innovation, strategic collaboration and customer-first focus.

About Us

Global expertise, innovative telecom solutions.

Founded in 2019 and strategically headquartered in the global digital hub of the UAE, Global One is the premier IT and telecommunications powerhouse accelerating growth across the Middle East, Africa, and Asia.

We are not just consultants; we are architects of digital acceleration. We specialize in designing and deploying disruptive, next-generation solutions that empower our enterprise clients to achieve measurable ROI and enduring operational superiority.

Our Clients

Untitled design (55)
Untitled design (54)
Untitled design (53)
Untitled design (52)
Untitled design (51)
Untitled design (57)
Untitled design (56)

Services

Telecom & IT Consulting

Site profitability and performance optimization
Business process management
Governance, risk & compliance (GRC)
Security and infrastructure management

Unified Communications as a Service

Tailored telecom and media solutions
ERP system deployment
Municipal service and supply chain solutions

Managed Services

End-to-end operational support
Centralized system administration
Scalability and efficiency optimization

Value-Added Services (VAS)

At Global One, we go beyond basics.
Value-Added Services enhance offerings, ensuring customer satisfaction.
Not essential, yet vital for customer delight.

Core Value-Added Services (VAS)

Core Value-Added Services enhance telecom customer experience.
Messaging, entertainment, information, utility, billing, engagement..
Boost ARPU, loyalty, and growth in competition.

VAS Cloud Platform Overview

VAS Cloud empowers operators with unmatched agility.
Cloud-native platform ensures scalable, seamless deployment.
Drives innovation, speed, and market readiness.

Intelligent IVR Platform

Advanced IVR enables seamless, automated customer interactions.
Scalable platform supports voice, analytics, secure integrations..
Enhances efficiency, satisfaction, and global business reach.

Years Of Managerial Experience
0 +
Client Satisfaction
0 %
Productivity
%

UNIFIED PLATFORM & WORKFLOW
Consolidates all communication channels (voice, video, chat) and seamlessly integrates with critical third-party business applications to eliminate wasted time and boost employee productivity.

TOTAL MOBILITY & DEVICE ACCESS
Provides cloud-based access to all tools, files, and applications, ensuring employees have a consistent, seamless experience across any device from anywhere in the world.

ADVANCED COLLABORATION & SHARINGEmpowers teams with tools for real-time co-editing and collaboration on projects, backed by secure, encrypted file-sharing capabilities for large and sensitive data.

HIGH-DEFINITION VOICE
Leverages modern VoIP technology to deliver superior, high-fidelity voice quality that eliminates disruptions, miscommunications, and errors common with outdated analog systems.

GLOBAL OPERATIONAL REACH
Instantly connects and unites multi-branch and international organizations, allowing teams separated by geography to collaborate instantly and maintain business continuity.

SERVICE MONITORING & QA
Built-in call recording ensures every customer or internal interaction can be easily reviewed for quality assurance, compliance checks, targeted employee training, and accurate detail recall.

ACTIONABLE BUSINESS INTELLIGENCE
Advanced analytics and AI capabilities track key operational metrics to provide managers with the data needed to make informed decisions and optimize revenue generation.

 At Global One, we go beyond the basics. Our Value-Added Services (VAS) are designed to enhance your core offerings, delivering greater convenience, personalization, and satisfaction to your customers. These services are not essential for product functionality—but they are essential for customer delight.

Why It Matters:

  • Boosts customer engagement and loyalty
  • Differentiates your brand in a competitive market
  • Opens new revenue streams through premium services
  • Adapts to evolving customer expectations with innovation and personalization

Our VAS Portfolio Includes:

  • Entertainment Services: Caller tunes, mobile TV, music streaming, and gaming platforms
  • 💬Messaging Solutions: SMS campaigns, multimedia messaging (MMS), and chat-based services
  • Location-Based Services: Geo-targeted promotions, navigation aids, and emergency alerts
  • Mobile Financial Services: Mobile payments, airtime transfers, and digital wallets
  • Security & Utility Tools: Spam filters, parental controls, device tracking, and cloud backup

Core Value-Added Services (VAS) are essential offerings that go beyond basic voice and data services, enabling telecom operators to enhance customer experience, drive revenue growth, and differentiate in a competitive market. These services include:

  • Messaging & Communication: SMS, MMS, voicemail, and enhanced messaging platforms.
  • Entertainment & Content: Caller tunes, mobile TV, video streaming, gaming, and music subscriptions.
  • Information Services: News alerts, sports updates, astrology, and devotional content.
  • Utility & Productivity Tools: Mobile banking, e-wallets, cloud storage, and location-based services.
  • Direct Carrier Billing (DCB): Seamless payment integration for app stores and digital content.
  • Customer Engagement: Loyalty programs, contests, and personalized offers.

By integrating these services, telecom providers can personalize user experiences, increase average revenue per user (ARPU), and foster long-term customer loyalty

Our VAS Cloud Platform empowers telecom operators and enterprises to deliver next-generation value-added services with unmatched agility, scalability, and efficiency. Built on a cloud-native architecture, it supports seamless deployment across public, private, and hybrid environments—enabling rapid innovation and faster go-to-market capabilities.

Key Features:

  • Elastic Scalability: Dynamically scale resources to meet demand while maintaining consistent performance.
  • Robust Security & Compliance: Built with industry-leading standards to ensure data protection and regulatory alignment.
  • Automated CI/CD Deployments: Streamline updates and feature rollouts with minimal disruption.
  • Seamless Integration: Easily onboard third-party or proprietary applications with pre-configured modules.
  • Modular Microservices Architecture: Adapt quickly to evolving customer needs and market trends.

Business Benefits:

  •  Unlock new revenue streams through innovative, on-demand services.
  •  Optimize operational costs with a pay-as-you-go model and unified licensing.
  •  Ensure business continuity with built-in disaster recovery and global reach.
  •  Accelerate service development with AI-powered analytics and real-time insights.

Whether you’re launching subscription-based offerings, enhancing customer engagement, or integrating smart city solutions, our VAS Cloud Platform is your gateway to future-ready telecom innovation.

 

Our advanced IVR platform empowers businesses to deliver seamless, automated customer interactions through voice. Designed for scalability and flexibility, it enables callers to navigate menus, access information, and complete tasks—without the need for live agents.

Key Features:

  • Natural Language Processing for intuitive voice commands
  • Customizable Call Flows tailored to your business needs
  • Real-Time Analytics to monitor performance and optimize experiences
  • Secure Integrations with CRM, ERP, and other backend systems
  • Multi-language Support for global reach

Whether you’re streamlining support, automating routine inquiries, or enhancing customer satisfaction, our IVR platform delivers efficiency and professionalism with every call